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Article (Périodiques scientifiques)
Showing or Hiding? The Impact of Visibility of General Conditions of Use on Retargeted Ad Intrusiveness and Perceived Ethicality of Mobile Apps
Toti, Jean-François; Steils, Nadia
2024 • In Journal of Interactive Marketing
Article (Périodiques scientifiques)
A Framework to Improve the Digital Customer Experience in Complex Services
Kandil, Omnia ; Dessart, Laurence ; Standaert, Willem et al.
2024 • In Services Marketing Quarterly, 45 (1), p. 25-54
Article (Périodiques scientifiques)
Transparency of nonprofit organizations: An integrative framework and research agenda
Dethier, Fanny ; Delcourt, Cécile ; Willems, Jurgen
2023 • In Journal of Philanthropy and Marketing, 28 (4)
Article (Périodiques scientifiques)
Perception of avatars nonverbal behaviors in virtual reality
Etienne, Elodie ; Leclercq, Anne-Lise ; Remacle, Angélique et al.
2023 • In Psychology and Marketing, 40 (11), p. 2464-2481
Article (Périodiques scientifiques)
Learning value of video tutorials in online learning communities
Steils, Nadia
2023 • In Journal of Consumer Marketing, 40 (3), p. 273-285
Article (Périodiques scientifiques)
Donor Perceptions of Nonprofit Organizations’ Transparency: Conceptualization and Operationalization
Dethier, Fanny ; Delcourt, Cécile ; Dessart, Laurence
2023 • In Nonprofit and Voluntary Sector Quarterly
Article (Périodiques scientifiques)
Strategic storytelling in the age of sustainability
Dessart, Laurence ; Standaert, Willem
2023 • In Business Horizons, 66 (3), p. 371-385
Article (Périodiques scientifiques)
Virtual meetings and wellbeing: insights from the COVID-19 pandemic
Standaert, Willem ; Thunus, Sophie; Schoenaers, Frédéric
2023 • In Information Technology and People, 36 (5), p. 1766-1789
Article (Périodiques scientifiques)
Gamification Myopia: Satiation Effects in Gamified Activities
Hammedi, Wafa ; Leclercq, Thomas ; Steils, Nadia
2023 • In Journal of Service Research
Article (Périodiques scientifiques)
Intensity of collective consumption practices in brand communities: the case of crossfit
Dessart, Laurence ; Bressolles, Grégory
2022 • In Journal of Brand Management
Article (Périodiques scientifiques)
Frontline Employees’ Attitude Toward Embodied Social Robots In Customer Service: An Integrative Framework And Empirical Test
Ernens, Stéphanie ; Delcourt, Cécile ; Dessart, Laurence et al.
2022 • In Journal of Service Management Research, 6 (4)
Article (Périodiques scientifiques)
Effective creative crowdsourcing: A multi-dimensional evaluation framework
Steils, Nadia ; Hanine, Salwa
2022 • In Creativity and Innovation Management, 31 (2), p. 223 - 235
Article (Périodiques scientifiques)
Managing the Transparency Paradox Of Social-Media Influencer Disclosures: How to Improve Authenticity and Engagement When Disclosing Influencer-Sponsor Relationships
Steils, Nadia ; Martin, Annabel; Toti, Jean-François
2022 • In Journal of Advertising Research, 62 (2), p. 148 - 166
Article (Périodiques scientifiques)
Maternity Healthscapes: Conceptualization and Index Development
Martens, Carmen ; Delcourt, Cécile ; Petermans, Ann
2022 • In HERD, 15 (4)
Article (Périodiques scientifiques)
Business Meetings in a Post-Pandemic World: When and How to Meet Virtually?
Standaert, Willem ; Muylle, Steve; Basu, Amit
2022 • In Business Horizons, 65 (3), p. 267-275
Article (Périodiques scientifiques)
Paradoxical Tensions Related to AI-Powered Evaluation Systems in Competitive Sports
Mazurova, Elena ; Standaert, Willem ; Penttinen, Esko et al.
2022 • In Information Systems Frontiers, 24 (3), p. 897-922
Article (Périodiques scientifiques)
Framework for Open Insurance Strategy: Insights from a European Study
Standaert, Willem ; Muylle, Steve
2022 • In Geneva Papers on Risk and Insurance: Issues and Practice, 47 (3), p. 643-668
Article (Périodiques scientifiques)
Product Digitalization at Nike: The Future is Now
Standaert, Willem
2022 • In Journal of Information Technology Teaching Cases, 12 (1), p. 28-34
Article (Périodiques scientifiques)
Augmenting brand community identification for inactive users: a uses and gratification perspective
Dessart, Laurence ; Veloutsou, Cleopatra
2021 • In Journal of Research in Interactive Marketing, 15 (3), p. 361-385
Article (Périodiques scientifiques)
Urban crowdsourcing: Stakeholder selection and dynamic knowledge flows in high and low complexity projects
Steils, Nadia ; Hanine, Salwa; Rochdane, Hanane et al.
2021 • In Industrial Marketing Management, 94, p. 164 - 173
Article (Périodiques scientifiques)
Using in-store customer education to act upon the negative effects of impulsiveness in relation to unhealthy food consumption
Steils, Nadia
2021 • In Journal of Retailing and Consumer Services, 59, p. 102375
Article (Périodiques scientifiques)
Brand repulsion: consumers' boundary work with rejected brands
Dessart, Laurence ; Cova, Bernard
2021 • In European Journal of Marketing, 55 (4), p. 1758-7123
Article (Périodiques scientifiques)
Digital growth Strategies at Drone Racing League
Standaert, Willem
2021 • In Journal of Information Technology Teaching Cases, 11 (1), p. 2-7
Article (Périodiques scientifiques)
How Shall We Meet? Understanding the Importance of Meeting Mode Capabilities for Different Meeting Objectives
Standaert, Willem ; Muylle, Steve; Basu, Amit
2021 • In Information and Management, 58 (1), p. 1-14
Article (Périodiques scientifiques)
Digital ecosystem and consumer engagement: A socio-technical perspective
Morgan-Thomas, Anna; Dessart, Laurence ; Veloutsou, Cleopatra
2020 • In Journal of Business Research, 121, p. 713-723
Article (Périodiques scientifiques)
“Social food”: Food literacy co-construction and distortion on social media
Steils, Nadia ; Obaidalahe, Zakia
2020 • In Food Policy, 95, p. 101932
Article (Périodiques scientifiques)
Opening the gates: A framework for an open banking strategy
Standaert, Willem ; Muylle, Steve; Cumps, Bjorn
2020 • In Journal of Digital Banking, 4 (4), p. 364–376
Article (Périodiques scientifiques)
Brand negativity: a relational perspective on anti-brand community participation
Dessart, Laurence ; Veloutsou, Cleopatra; Morgan-Thomas, Anna
2020 • In European Journal of Marketing, 54 (7), p. 1761-1785
Article (Périodiques scientifiques)
Twenty-Seven Years of Service Research: A Literature Review and Research Agenda
Furrer, Olivier; Kerguignas, Jie; Delcourt, Cécile et al.
2020 • In Journal of Services Marketing, 34 (3), p. 299-316
Article (Périodiques scientifiques)
Service delivery system design for risk management in sharing-based product service systems: A customer-oriented approach
Hazée, Simon; Van Vaerenbergh, Yves; Delcourt, Cécile et al.
2020 • In International Journal of Operations and Production Management, 40 (4), p. 459-479
Article (Périodiques scientifiques)
Ideation contests: Crowd management and valorization to avoid negative feelings of participants
Hanine, Salwa; Steils, Nadia
2019 • In Creativity and Innovation Management, 28 (4), p. 425 - 435
Article (Périodiques scientifiques)
How stories generate consumer engagement: An exploratory study
Dessart, Laurence ; Pitardi, Valentina
2019 • In Journal of Business Research, 104, p. 183-195
Article (Périodiques scientifiques)
An exploration into consumers’ e-learning strategies
Steils, Nadia ; Decrop, Alain; Crié, Dominique
2019 • In Journal of Consumer Marketing, 36 (2), p. 276 - 287
Article (Périodiques scientifiques)
Recruiting valuable participants in online IDEA generation: The role of brief instructions
Steils, Nadia ; Hanine, Salwa
2019 • In Journal of Business Research, 96, p. 14 - 25
Article (Périodiques scientifiques)
L’alimentation dans la sphère numérique : une typologie des valeurs informationnelles
Obaidalahe, Zakia; Steils, Nadia
2019 • In Revue Management et Avenir, N°113 (7), p. 105
Article (Périodiques scientifiques)
Unveiling heterogeneous engagement-based loyalty in brand communities
Dessart, Laurence ; Aldas-Manzano, Joachin; Veloutsou, Cleopatra
2019 • In European Journal of Marketing, 53 (3), p. 1854-1881
Article (Périodiques scientifiques)
Health and fitness online communities and product behaviour
Dessart, Laurence ; Duclou, Maureen
2019 • In Journal of Product and Brand Management, 28 (2), p. 188-199
Article (Périodiques scientifiques)
Online consumer learning as a tool for improving product appropriation
Steils, Nadia ; Crié, Dominique; Decrop, Alain
2019 • In Journal of Retailing and Consumer Services, 46, p. 51 - 57
Article (Périodiques scientifiques)
Sharing Goods? Yuck, No! An Investigation of Consumers’ Contamination Concerns About Access-Based Services
Hazee, Simon ; Van Vaerenbergh, Yves; Delcourt, Cécile et al.
2019 • In Journal of Service Research, 22 (3), p. 256-271
Article (Périodiques scientifiques)
Urban crowdsourcing: exploring the role of citizens in co-creating smart cities
Rochdane, Hanane; Hamdani, Siham; Hanine, Salwa et al.
2019 • In Information Systems Management and Innovation