Article (Scientific journals)
Showing or Hiding? The Impact of Visibility of General Conditions of Use on Retargeted Ad Intrusiveness and Perceived Ethicality of Mobile Apps
Toti, Jean-François; Steils, Nadia
2024In Journal of Interactive Marketing
Article (Scientific journals)
A Framework to Improve the Digital Customer Experience in Complex Services
Kandil, Omnia ; Dessart, Laurence ; Standaert, Willem et al.
2024In Services Marketing Quarterly, 45 (1), p. 25-54
Article (Scientific journals)
Transparency of nonprofit organizations: An integrative framework and research agenda
Dethier, Fanny ; Delcourt, Cécile ; Willems, Jurgen
2023In Journal of Philanthropy and Marketing, 28 (4)
Article (Scientific journals)
Perception of avatars nonverbal behaviors in virtual reality
Etienne, Elodie ; Leclercq, Anne-Lise ; Remacle, Angélique et al.
2023In Psychology and Marketing, 40 (11), p. 2464-2481
Article (Scientific journals)
Learning value of video tutorials in online learning communities
Steils, Nadia
2023In Journal of Consumer Marketing, 40 (3), p. 273-285
Article (Scientific journals)
Virtual meetings and wellbeing: insights from the COVID-19 pandemic
Standaert, Willem ; Thunus, Sophie; Schoenaers, Frédéric
2023In Information Technology and People, 36 (5), p. 1766-1789
Article (Scientific journals)
Donor Perceptions of Nonprofit Organizations’ Transparency: Conceptualization and Operationalization
Dethier, Fanny ; Delcourt, Cécile ; Dessart, Laurence
2023In Nonprofit and Voluntary Sector Quarterly
Article (Scientific journals)
Strategic storytelling in the age of sustainability
Dessart, Laurence ; Standaert, Willem
2023In Business Horizons, 66 (3), p. 371-385
Article (Scientific journals)
Gamification Myopia: Satiation Effects in Gamified Activities
Hammedi, Wafa ; Leclercq, Thomas ; Steils, Nadia
2023In Journal of Service Research
Article (Scientific journals)
Intensity of collective consumption practices in brand communities: the case of crossfit
Dessart, Laurence ; Bressolles, Grégory
2022In Journal of Brand Management
Article (Scientific journals)
Frontline Employees’ Attitude Toward Embodied Social Robots In Customer Service: An Integrative Framework And Empirical Test
Ernens, Stéphanie ; Delcourt, Cécile ; Dessart, Laurence et al.
2022In Journal of Service Management Research, 6 (4)
Article (Scientific journals)
Effective creative crowdsourcing: A multi-dimensional evaluation framework
Steils, Nadia ; Hanine, Salwa
2022In Creativity and Innovation Management, 31 (2), p. 223 - 235
Article (Scientific journals)
Managing the Transparency Paradox Of Social-Media Influencer Disclosures: How to Improve Authenticity and Engagement When Disclosing Influencer-Sponsor Relationships
Steils, Nadia ; Martin, Annabel; Toti, Jean-François
2022In Journal of Advertising Research, 62 (2), p. 148 - 166
Article (Scientific journals)
Framework for Open Insurance Strategy: Insights from a European Study
Standaert, Willem ; Muylle, Steve
2022In Geneva Papers on Risk and Insurance: Issues and Practice, 47 (3), p. 643-668
Article (Scientific journals)
Business Meetings in a Post-Pandemic World: When and How to Meet Virtually?
Standaert, Willem ; Muylle, Steve; Basu, Amit
2022In Business Horizons, 65 (3), p. 267-275
Article (Scientific journals)
Paradoxical Tensions Related to AI-Powered Evaluation Systems in Competitive Sports
Mazurova, Elena ; Standaert, Willem ; Penttinen, Esko et al.
2022In Information Systems Frontiers, 24 (3), p. 897-922
Article (Scientific journals)
Product Digitalization at Nike: The Future is Now
Standaert, Willem
2022In Journal of Information Technology Teaching Cases, 12 (1), p. 28-34
Article (Scientific journals)
Maternity Healthscapes: Conceptualization and Index Development
Martens, Carmen ; Delcourt, Cécile ; Petermans, Ann
2022In HERD, 15 (4)
Article (Scientific journals)
Augmenting brand community identification for inactive users: a uses and gratification perspective
Dessart, Laurence ; Veloutsou, Cleopatra
2021In Journal of Research in Interactive Marketing, 15 (3), p. 361-385
Article (Scientific journals)
Urban crowdsourcing: Stakeholder selection and dynamic knowledge flows in high and low complexity projects
Steils, Nadia ; Hanine, Salwa; Rochdane, Hanane et al.
2021In Industrial Marketing Management, 94, p. 164 - 173
Article (Scientific journals)
Using in-store customer education to act upon the negative effects of impulsiveness in relation to unhealthy food consumption
Steils, Nadia
2021In Journal of Retailing and Consumer Services, 59, p. 102375
Article (Scientific journals)
Digital growth Strategies at Drone Racing League
Standaert, Willem
2021In Journal of Information Technology Teaching Cases, 11 (1), p. 2-7
Article (Scientific journals)
Brand repulsion: consumers' boundary work with rejected brands
Dessart, Laurence ; Cova, Bernard
2021In European Journal of Marketing, 55 (4), p. 1758-7123
Article (Scientific journals)
How Shall We Meet? Understanding the Importance of Meeting Mode Capabilities for Different Meeting Objectives
Standaert, Willem ; Muylle, Steve; Basu, Amit
2021In Information and Management, 58 (1), p. 1-14
Article (Scientific journals)
Digital ecosystem and consumer engagement: A socio-technical perspective
Morgan-Thomas, Anna; Dessart, Laurence ; Veloutsou, Cleopatra
2020In Journal of Business Research, 121, p. 713-723
Article (Scientific journals)
“Social food”: Food literacy co-construction and distortion on social media
Steils, Nadia ; Obaidalahe, Zakia
2020In Food Policy, 95, p. 101932
Article (Scientific journals)
Opening the gates: A framework for an open banking strategy
Standaert, Willem ; Muylle, Steve; Cumps, Bjorn
2020In Journal of Digital Banking, 4 (4), p. 364–376
Article (Scientific journals)
Brand negativity: a relational perspective on anti-brand community participation
Dessart, Laurence ; Veloutsou, Cleopatra; Morgan-Thomas, Anna
2020In European Journal of Marketing, 54 (7), p. 1761-1785
Article (Scientific journals)
Twenty-Seven Years of Service Research: A Literature Review and Research Agenda
Furrer, Olivier; Kerguignas, Jie; Delcourt, Cécile et al.
2020In Journal of Services Marketing, 34 (3), p. 299-316
Article (Scientific journals)
Service delivery system design for risk management in sharing-based product service systems: A customer-oriented approach
Hazée, Simon; Van Vaerenbergh, Yves; Delcourt, Cécile et al.
2020In International Journal of Operations and Production Management, 40 (4), p. 459-479
Article (Scientific journals)
Ideation contests: Crowd management and valorization to avoid negative feelings of participants
Hanine, Salwa; Steils, Nadia
2019In Creativity and Innovation Management, 28 (4), p. 425 - 435
Article (Scientific journals)
How stories generate consumer engagement: An exploratory study
Dessart, Laurence ; Pitardi, Valentina
2019In Journal of Business Research, 104, p. 183-195
Article (Scientific journals)
An exploration into consumers’ e-learning strategies
Steils, Nadia ; Decrop, Alain; Crié, Dominique
2019In Journal of Consumer Marketing, 36 (2), p. 276 - 287
Article (Scientific journals)
Recruiting valuable participants in online IDEA generation: The role of brief instructions
Steils, Nadia ; Hanine, Salwa
2019In Journal of Business Research, 96, p. 14 - 25
Article (Scientific journals)
L’alimentation dans la sphère numérique : une typologie des valeurs informationnelles
Obaidalahe, Zakia; Steils, Nadia
2019In Revue Management et Avenir, N°113 (7), p. 105
Article (Scientific journals)
Unveiling heterogeneous engagement-based loyalty in brand communities
Dessart, Laurence ; Aldas-Manzano, Joachin; Veloutsou, Cleopatra
2019In European Journal of Marketing, 53 (3), p. 1854-1881
Article (Scientific journals)
Online consumer learning as a tool for improving product appropriation
Steils, Nadia ; Crié, Dominique; Decrop, Alain
2019In Journal of Retailing and Consumer Services, 46, p. 51 - 57
Article (Scientific journals)
Health and fitness online communities and product behaviour
Dessart, Laurence ; Duclou, Maureen
2019In Journal of Product and Brand Management, 28 (2), p. 188-199
Article (Scientific journals)
Sharing Goods? Yuck, No! An Investigation of Consumers’ Contamination Concerns About Access-Based Services
Hazee, Simon ; Van Vaerenbergh, Yves; Delcourt, Cécile et al.
2019In Journal of Service Research, 22 (3), p. 256-271
Article (Scientific journals)
Urban crowdsourcing: exploring the role of citizens in co-creating smart cities
Rochdane, Hanane; Hamdani, Siham; Hanine, Salwa et al.
2019In Information Systems Management and Innovation